The BBHD-12 has saved us thousands of dollars at our hotels. We have bought 6 bed bug heaters from BedBug-HeatDoctor and my uncle has bought several units also. We love them and any time we have questions we call talk directly to them, and get all the answers we need. This company is fantastic we will be buying more BBHD-12 units soon. AJ Rodeway Inn, NC
